Our office is professionally staffed by knowledgeable credit counselors with over twenty years experience in solving credit problems. We are teamed with the most reliable debt management plan administrators, non-profit consumer advocates, and the most trusted attorney network to help you get out of debt.
Credit Counseling: Our free credit counseling involves an objective review of your credit file by an independent expert to assist you in determining your borrowing objectives. Whether your goal is increasing credit worthiness for unsecured loans, more borrowing power with the use of credit cards, and/or renting or purchasing a dwelling place we can help you reach your goals with sound advice.
Debt Management Plans: If you are 30 days, 60 days, or 90 days past due on any of your credit cards you may be eligible to enroll in a Debt Management Plan (DMP). In general, a Debt Management Program is a hardship program sponsored by credit card companies to help credit card customers reduce monthly payments, stop late fees and penalties, and attempts to return the customer's account to it's original status.
Debt Settlement Plans: If your accounts have been sent to collections and you can no longer afford the minimum payment due a Debt Settlement Plan may be right for you.
Credit Repair: After careful review of your credit file we can determine what kind of expert help you need, if any. Most problems can be resolved by you, so we point you in the right direction with helpful suggestions on increasing your credit score, removing negative items from your credit file, and cleaning up your credit report. If intensive credit file repair is needed our affiliated credit repair law firms can help.
Join the millions of consumers across America and use Debt Management, Credit Counseling and Debt Settlement as a way of getting out of debt!
What are the benefits of working with Consumer Counseling Centers?
Our network of credit counselors are experts who tailor confidential programs to meet your specific needs. They will help you understand your situation so you can get on the road to financial freedom. How is counseling available? Because our network of counselors care about you and your needs, they offer help in a number of ways:
What happens when I contact Consumer Counseling Centers?
When you contact our office, you will be advised of any information you need for your counseling session. You will be able to gather your financial documents and other relevant information together and receive professional help by phone, or online.
Government
Consumer Counseling Centers delivers a wide range of social services to individuals in need. We work with all levels of government and many community-based non profit organizations to provide this network of social services.
In providing these services, Consumer Counseling Centers will look for partners in other Government departments or organizations and to the private sector in order to achieve the highest level of services for the best value to the Department and Government.
Agencies and statutory bodies Information and expertise to non-governmental agencies to assist in meeting credit educational requirements and increase the monetary education aspects of their programs. Central and regional government Advice and consultancy for strategic planning at national and regional level on credit and monetary issues. Credit policy, finance, budgeting, economic assessment and micro lending development. Local government Advice on credit policy, planning, budget management (including banking), administrative services, strategic planning and monetary education development. Tailored to help you meet statutory and strategic responsibilities.
International governments Consumer Counseling Centers operates across North and South America. We offer a range of services, providing support and capacity building to overseas consumer credit surveys and government agencies. Consumer Counseling Centers specializes in surveying baseline credit and debt datasets and integrating these data into complete national surveys.
Contact Enquiries The enquiries team will be happy to answer your question or put you in touch with the specialist you need.
Industry
To meet the ever-changing global needs of debt management organizations Consumer Counseling Centers has set the standard in providing innovative offshore customer service platforms and programs.
Consumer Counseling Centers provides offshore call center solutions to the credit counseling and debt settlement industry. Our highly trained in house bi-lingual (English/Espanol) customer care agents that focus on delivering genuinely interested consumers to your sales team will screen each inbound call.
We offer the ability to qualify your callers specific to your criteria and provide ongoing customer service at the lowest possible cost.
Each credit-counseling agent has undergone credit-counseling training, coached by top-level industry management, and we understand what it takes to satisfy customers. We can tailor a program to fit your specific debt management organization.
In addition to our service offerings, we are able to provide pre-qualified credit counseling debt management plan and debt settlement customers with a shared compensation arrangement.
If moving your customer care operations offshore or growing your customer base partnered with our marketing efforts interests you, contact us for more information.
Customer service and payment processing is the life blood of any business and we specialize in performing this for you in a number of different ways including:
Processing MasterCard RPPS automatic editing of customer account information according to biller requirements;
Routing, file, and account number editing, accounting, settlement, and reconciliation functions;
Processing your Fair Share Contribution (FSC);
Electronic proposals including full budget disclosures—our staff can send electronic DMP proposals to creditors;
Electronic balance verifications—we can submit balance verification requests to creditors, which, in turn, can notify agencies if the amount is correct - and if not, state the correct balance;
Electronic program closeouts—our staff can close out a DMP and notify creditors, and similarly, creditors that terminate a DMP for any reason can notify the agency or us.
Our dedicated customer support representatives can deliver the timely and dependable assistance you need. Contact us for more information.
Disclaimer Legal Information Is Not Legal Advice This site provides information about the law designed to help users safely cope with their own legal needs. But legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. Although we go to great lengths to make sure our information is accurate and useful, we recommend you consult a lawyer if you want professional assurance that our information, and your interpretation of it, is appropriate to your particular situation.
Consumer Credit Counseling Information, Debt Management Plan Information, Debt Settlement Plan information, Credit Counseling, Credit Score, Consumer Credit Counseling Service, CCCS, Bill Consolidation, Credit Repair, and Debt Consolidation is not advice, and we recommend you consult a licensed credit counseling agency, debt settlement attorney, and/or licensed debt management plan administrator in your state if you want professional assurance that our information, and your interpretation of it, is appropriate to your particular situation.
